Level Bottle

RETURNS

What's your Return Policy? 
You may return within 14 days of receiving your shipment if the bottle has not been used. You will be refunded in full to your original form of payment less any shipping charges and a 10% restocking fee. 

How to submit an RMA request
E-mail hello@levelbottle.com with your order # for assistance. 

Replacement Needed - Wrong Item / Damaged
E-mail hello@levelbottle.com with your order # for assistance. Be sure to include a photograph of the damaged or incorrect item/packaging. 

What’s an RMA #?
If your return is authorized, you will need to put the RMA # provided on the outside of your return packaging so our warehouse can quickly process and grant your refund. 

How long does it take to process a return?
Once we receive your returned shipment, we will process your return within 24 hours. Credit Card refunds usually take 5-10 business days to appear on your bank statement.